Nebraska counties experience 911 outages again

Nebraska counties experience 911 outages again

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Nebraska counties experience 911 outages again

For the second time this week, some Nebraska counties are experiencing emergency service outages. The following counties may have been affected: Adams, Butler, Cass, Clay, Fillmore, Gage, Jefferson, Johnson, Lancaster, Nuckolls, Otoe, Pawnee, Richardson, Saline, Saunders, Seward, Thayer, and York.The following counties have alternative phone numbers for residents to call:Cass County 402-296-9530Fillmore County 402-759-2870Jefferson County 402-300-1911 or 402-729-2284Johnson County 402-335-3307 or 402-335-3308Lancaster County 402-441-6000, 531-249-9797, or 402-405-6766Otoe County 402-873-9560 Pawnee County 402-335-3307 or 402-335-3308Saline County 402-821-2111 Saunders County 402-443-1000Thayer County 402-768-3502You can reach Nebraska State Patrol Dispatch Center by dialing *55.A Windstream Data Center in Lincoln had an incident that resulted in 911 being down in parts of southeast Nebraska, according to Nebraska Public Service Commission.Governor Jim Pillen said a fire in Lincoln was the culprit.Gov. Pillen’s office released a statement on the incident:”The Governor is troubled that this critical component of our public safety infrastructure has failed twice in such a short period of time. A prompt and comprehensive inquiry must be conducted, and steps must be taken to ensure the PSC’s 911 system does not fail again.” Windstream is working to restore the system, and a Windstream spokesperson said, they expect the outage to end within three to five hours.When asked about their failsafes, Windstream’s spokesperson said, the fire took out the commercial power which is the first level. Then the generators kicked in which worked until “eventually they failed,” and then they have batteries as their third option which couldn’t support the system for that long.Get the latest headlines from KETV NewsWatch 7

OMAHA, Neb. —

For the second time this week, some Nebraska counties are experiencing emergency service outages.

The following counties may have been affected: Adams, Butler, Cass, Clay, Fillmore, Gage,
Jefferson, Johnson, Lancaster, Nuckolls, Otoe, Pawnee, Richardson, Saline, Saunders, Seward, Thayer, and York.

The following counties have alternative phone numbers for residents to call:

  • Cass County 402-296-9530
  • Fillmore County 402-759-2870
  • Jefferson County 402-300-1911 or 402-729-2284
  • Johnson County 402-335-3307 or 402-335-3308
  • Lancaster County 402-441-6000, 531-249-9797, or 402-405-6766
  • Otoe County 402-873-9560
  • Pawnee County 402-335-3307 or 402-335-3308
  • Saline County 402-821-2111
  • Saunders County 402-443-1000
  • Thayer County 402-768-3502

You can reach Nebraska State Patrol Dispatch Center by dialing *55.

A Windstream Data Center in Lincoln had an incident that resulted in 911 being down in parts of southeast Nebraska, according to Nebraska Public Service Commission.

Governor Jim Pillen said a fire in Lincoln was the culprit.

Gov. Pillen’s office released a statement on the incident:

“The Governor is troubled that this critical component of our public safety infrastructure has failed twice in such a short period of time. A prompt and comprehensive inquiry must be conducted, and steps must be taken to ensure the PSC’s 911 system does not fail again.”

Windstream is working to restore the system, and a Windstream spokesperson said, they expect the outage to end within three to five hours.

When asked about their failsafes, Windstream’s spokesperson said, the fire took out the commercial power which is the first level. Then the generators kicked in which worked until “eventually they failed,” and then they have batteries as their third option which couldn’t support the system for that long.

Get the latest headlines from KETV NewsWatch 7

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