The PlayStation DualSense controller and PlayStation 5 console.
Jakub Porzycki | Nurphoto | Getty Images
Sony this week announced it now expects to sell 21 million units of the PS5 in the fiscal year ending in March, compared with a previous forecast of 25 million units.
The company’s shares fell after the announcement, with around $10 billion of value wiped off the stock since the forecast cut, according to a CNBC calculation using FactSet data.
But analysts were watching another key metric — the operating margin in the gaming business — which came in just under 6% for the December quarter, according to a CNBC calculation. By contrast, Sony’s operating margin was more than 9% in the December quarter of 2022.
“The shipment forecast cut for PS5 … is not what is disappointing … What is disappointing is the low level” of operating margin, Atul Goyal, equity analyst at Jefferies, said in a note to clients on Wednesday.
He added that prior to the January-to-March quarter of 2022, margins at the gaming unit were around 12% to 13% in the previous four years.
The latest quarter’s single-digit margin for Sony is present “despite various tailwinds that should have driven up the margins towards 20%,” Goyal said, adding that the situation is “extremely disappointing.”
These tailwinds include sales of its first-party games, which are increasingly in the form of digital downloads, in addition to its high-margin PS Plus subscription service, which commands around 50% margin, according to Goyal.
“Their rev (revenue) on digital sales, add-on-content, digital-downloads are at all time highs… And yet their margins are at decade-lows. This is just not acceptable,” Goyal said in an email to CNBC.
Goyal qualified that the current margin for Sony’s gaming business is “almost near decade lows.”
The analyst questioned how, with all of these higher-margin products, the gaming division’s operating margin has remained so depressed.
Serkan Toto, CEO and founder of Tokyo-based games consultancy Kantan Games, said he believed hardware production costs have actually come down, since the PlayStation 5 is more than three years old and Sony would have better economies of scale by this time.
Toto said that part of the reason why margins are being squeezed more recently is that software production costs have been rising.
“Spiderman 2,” which came out last year and is produced by Sony-owned Insomniac Games, cost around $300 million to make, according to gaming website Kotaku, citing an internal presentation that was leaked after a ransomware group hacked the company.
“So these budgets seemed to have a significant impact on their gaming margin over time,” Toto said.
Sony and Insomniac Group did not immediately respond to CNBC’s requests for comment.
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