Truecaller recently launched a new feature that uses AI to detect and block spam calls, even if the caller’s number is not in the company’s database.
Truecaller is getting a new AI-powered tool that helps detect and block more spam. Called ‘Max’, the feature is currently available on the Android version of the app and works by blocking calls that are not from your list of approved contacts.
According to TechCrunch, if a number is not in Truecaller’s database, it will use AI to determine if the call is spam or not. Until now, the app used its database, which contains millions of phone numbers to match and detect if a call was spam. However, it also has the potential to block calls from unknown numbers and non-spammers.
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The new AI-powered tool is currently limited to Truecaller Premium subscribers who use an Android device. This is because, unlike Google, Apple does not allow caller ID services like Truecaller to check and block a spam call. It looks like the company is trying ways to increase spam call protection without the user having to fiddle with the in-app settings.
To enable the new feature and protect yourself against spam calls, open Truecaller on your phone, head over to ‘Settings’ and tap on ‘Block’. On the screen that appears, set the level of protection to ‘Max ‘ and you are good to go.
The move comes after the Telecom Regulatory Authority of India (TRAI) recently proposed a new caller ID called Calling Name Presentation (CNAP), which similar to Truecaller helps users see the caller’s name and might potentially alert users about spam calls.
While CNAP may take on Truecaller, the service has faced opposition from network providers like Airtel, Jio and Vodafone Idea, who say the feature could result in the breach of subscriber data privacy.
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First uploaded on: 21-03-2024 at 10:18 IST
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