airline travel innovation

Switching from plastic to paper cups seems simple, right? Think again. Delta has spent years prototyping and testing paper cups capable of withstanding hot, cold and alcoholic drinks while meeting strict environmental regulations. Now those cups will take to the skies beginning Dec. 5, 2023, for final testing on several transcontinental domestic and select additional … Read more

  Delta is soaring into the Thanksgiving travel period on the tails of the airline’s strong operational performance over the past six weeks, ready to carry more than 6 million passengers for one of the most important U.S. holidays of the year.  Official Delta estimates put the total estimated customer count between 6.2 million and … Read more

Once again, corporate travel professionals have rated Delta No. 1 in the annual Business Travel News Airline Survey for the 13th year in a row, citing Delta’s extraordinary customer service, distribution channels, expansive network, and quality of communications as the best in the business. “Each and every day, we work to earn our customers’ trust … Read more

Delta is canceling additional flights between the U.S. and Tel Aviv because of ongoing conflict in the region.  Delta is continuously monitoring the security environment in Israel to inform cancellations to our flight schedule to and from Ben Gurion Airport in Tel Aviv (TLV). Our hearts are with all who are impacted as our people … Read more

Editor’s note: This article was originally published on Oct. 13. It was updated to add new information. Hundreds of people are back in the U.S. from Israel as part of Delta’s support of the State Department’s efforts to carry American citizens, permanent residents and their families out of Tel Aviv on government-arranged charter flights and … Read more

Delta shared several updates to its SkyMiles Program Wednesday, modifying some of the changes announced in September and adding several new benefits. “Over the past few weeks, many of you have shared feedback about the changes we announced to Delta’s SkyMiles Program,” Delta CEO Ed Bastian wrote in an email to customers. “It’s been a … Read more

Delta is continuously monitoring the security environment in Israel to inform cancelations to our Tel Aviv flight schedule. Our hearts are with all who are impacted as our people work to find safe alternatives for customers trying to travel to/from Tel Aviv. As of Oct. 11, the following actions are in progress: Waiver extension and … Read more

In this year’s Sky Team Alliance Sustainable Flight Challenge, Delta Air Lines took home the top prize in two categories: “Lowest CO2 Ground Emissions Home Base” for electric ground support and “Best Innovation Wildcard” for several high-quality submissions.   The judges delivered the results at a gala Tuesday attended by participating airlines and a number of … Read more

Delta’s flight attendant application is now open for its upcoming 2024 hiring classes. “As we wrap up a historic year of hiring, we’ll continue to grow our team of flight attendants in 2024,” said Jennifer Martin, Managing Director – IFS Customer Experience, Learning and Hiring. “We’re looking for the best of the best to join … Read more

Becoming a more sustainable airline on our journey to net-zero emissions by 2050 is both an imperative for the health of our planet and Delta’s long-term business success. Sustainable aviation fuel (SAF) is the most promising lever known today to accelerate progress toward a net zero future – it can use the existing fuel infrastructure … Read more