Delta rethinks SkyMiles changes after negative feedback from customers

Delta rethinks SkyMiles changes after negative feedback from customers

Ed Bastian, CEO of Delta Airlines, delivers remarks during an opening ceremony of Delta’s new terminal at LaGuardia airport on Oct. 29, 2019, in New York City. Stephanie Keith/Getty Images A couple of weeks ago, Delta stirred up a hornet’s nest with its frequent flyers when it announced big changes to its SkyMiles loyalty program and airport … Read more

Major airline to cut back flights from SFO, OAK and Sacramento

Major airline to cut back flights from SFO, OAK and Sacramento

A Southwest Airlines plane takes off from SFO in San Francisco on April 22, 2023. Anadolu Agency via Getty Images In this week’s news, Southwest Airlines’ CEO said the company is developing new digital strategies to keep passengers better informed and help them solve common problems without the need for staff assistance; he also reported … Read more