Southwest, Delta reduce elite status requirements

Southwest, Delta reduce elite status requirements

FILE: A Southwest Airlines passenger plane prepares to take off from Denver International Airport. Robert Alexander/Getty Images In this week’s air travel news, both Delta and Southwest unveiled changes to their loyalty programs that make it easier to achieve top tier status; United says it will revamp its passenger boarding next week; United also gives … Read more

Delta rethinks SkyMiles changes after negative feedback from customers

Delta rethinks SkyMiles changes after negative feedback from customers

Ed Bastian, CEO of Delta Airlines, delivers remarks during an opening ceremony of Delta’s new terminal at LaGuardia airport on Oct. 29, 2019, in New York City. Stephanie Keith/Getty Images A couple of weeks ago, Delta stirred up a hornet’s nest with its frequent flyers when it announced big changes to its SkyMiles loyalty program and airport … Read more