Monterrey

Delta rethinks SkyMiles changes after negative feedback from customers

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Delta rethinks SkyMiles changes after negative feedback from customers

Ed Bastian, CEO of Delta Airlines, delivers remarks during an opening ceremony of Delta’s new terminal at LaGuardia airport on Oct. 29, 2019, in New York City. Stephanie Keith/Getty Images A couple of weeks ago, Delta stirred up a hornet’s nest with its frequent flyers when it announced big changes to its SkyMiles loyalty program and airport … Read more

Pilot reads the riot act to airline customers

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Pilot reads the riot act to airline customers

An American Airlines flight takeoff from San Francisco International Airport in November 2022.  Anadolu Agency via Getty Images In this week’s travel news, an American Airlines pilot goes viral with his warning to customers about in-flight behavior; Alaska Airlines’ upcoming winter schedule cutbacks in the Bay Area are detailed; major fires in the western part of Maui are forcing … Read more